These terms govern your use of ace365. We've written them to be clear and straightforward — because you deserve to know exactly what you're agreeing to before you play.
Before you read the full terms, here are the six most important areas these conditions address for every ace365 player in Bangladesh.
You must be 18 years or older to register and play on ace365. One account per person is permitted. Providing false registration details is a breach of these terms and may result in account closure.
All transactions on ace365 are processed in BDT via bKash, Nagad, Rocket, or bank transfer. Withdrawals are processed to the same payment method used for the deposit. No third-party transfers are permitted.
All bonuses on ace365 come with wagering requirements that must be met before withdrawal. Bonus terms are published clearly on each offer page. Attempting to abuse bonus conditions will result in forfeiture.
You are responsible for keeping your ace365 login credentials secure. ace365 will never ask for your password. Report any suspected unauthorised access to our support team immediately.
Collusion, fraud, use of automated betting software, and any attempt to manipulate game outcomes are strictly prohibited on ace365. Violations will result in immediate account suspension and forfeiture of funds.
ace365 provides deposit limits, session reminders, and self-exclusion tools to all players. If gaming is affecting your wellbeing, please use these tools or contact our support team for immediate assistance.
Welcome to ace365. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and ace365 ("the Platform", "we", "us", "our") governing your access to and use of the ace365 website at ace365.bid and all associated services, including games, betting, payment processing, and customer support.
By registering an account on ace365, making a deposit, or placing a bet, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, you must not use the ace365 platform.
ace365 is operated for players in Bangladesh. All services are provided in BDT (Bangladeshi Taka) and are designed to comply with the standards expected by our player community. These Terms apply to all players regardless of the device or method used to access ace365, including the website, mobile browser, and the ace365 mobile app.
Important: These Terms were last updated on 1 January 2025. ace365 reserves the right to update these Terms at any time. Continued use of ace365 after any update constitutes acceptance of the revised Terms.
To register and use ace365, you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:
ace365 reserves the right to request proof of age and identity at any time. If a player is found to be underage, their account will be closed immediately, all winnings will be forfeited, and any deposits will be returned minus any amounts already wagered.
Age Verification: ace365 takes underage gambling seriously. We may request identity documents at any point during your account lifetime. Failure to provide satisfactory verification will result in account suspension until verification is complete.
Each player is permitted to hold one account only on ace365. Opening multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is a breach of these Terms and will result in all associated accounts being closed and balances forfeited.
When registering your ace365 account, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, email address, and mobile number. You are responsible for keeping your account information current. ace365 is not liable for any issues arising from outdated or inaccurate account details.
You are solely responsible for maintaining the confidentiality of your ace365 username and password. You must not share your login credentials with any other person. ace365 will never contact you to ask for your password. Any activity carried out under your account credentials is your responsibility, whether or not it was authorised by you.
One Account Rule: If you have forgotten your existing ace365 account details, please contact our support team to recover access. Do not create a new account — doing so will result in both accounts being closed.
ace365 accepts deposits in BDT (Bangladeshi Taka) only. All account balances, bets, winnings, and transactions are denominated in BDT. The following payment methods are accepted for deposits on ace365:
Deposits are credited to your ace365 account balance as soon as the payment is confirmed by the relevant payment provider. ace365 does not charge any fees on deposits, though your payment provider may apply their own transaction charges.
All funds deposited into your ace365 account must come from a payment method registered in your own name. ace365 does not accept deposits from third-party accounts. If a deposit is received from a payment method that does not match your registered account details, ace365 reserves the right to hold the funds pending verification.
Deposit Security: ace365 uses encrypted payment processing for all transactions. Your payment details are never stored on ace365 servers. All deposits are processed through the secure infrastructure of the respective payment providers.
Withdrawal requests on ace365 are processed to the same payment method used for your most recent deposit. This policy exists to prevent money laundering and to protect the security of your funds. The minimum withdrawal amount is BDT 500.
Before a withdrawal can be processed, ace365 may require you to complete identity verification (KYC). This typically involves submitting a copy of a government-issued photo ID and proof of your registered payment method. Verification is a one-time process and is required to protect your account and comply with our anti-money laundering obligations.
Withdrawal processing times on ace365 are as follows:
ace365 reserves the right to delay or withhold a withdrawal if there is reasonable suspicion of fraudulent activity, if the account has not completed identity verification, or if the withdrawal would result in a negative balance after pending bonus wagering requirements are accounted for.
Withdrawal Tip: Complete your identity verification as soon as you register your ace365 account — before you need to make a withdrawal. This avoids any delays when you want to access your winnings.
ace365 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms published on the relevant promotion page, as well as the general bonus conditions set out in this section.
Unless otherwise stated on the specific promotion page, the following general bonus conditions apply to all ace365 bonuses:
Bonus Abuse: ace365 monitors all bonus activity. Any player found to be exploiting bonus offers — including through the use of multiple accounts, coordinated betting patterns, or any other method designed to circumvent wagering requirements — will have their bonus forfeited and their account reviewed for suspension.
All games available on ace365 use certified random number generation (RNG) technology to ensure that every outcome is genuinely random and independent of previous results. ace365 does not manipulate game outcomes in any way.
Each game on ace365 has its own specific rules, which are accessible from within the game interface. Players are responsible for understanding the rules of any game before placing a bet. ace365 is not liable for losses resulting from a player's misunderstanding of game rules.
In the event of a technical fault or disconnection during a game round, ace365's system will record the state of the game at the point of disconnection. Bets that were placed before the disconnection will be settled according to the recorded game state. If the game state cannot be determined, the bet will be voided and the stake returned to the player's account.
Fair Play Commitment: ace365 is committed to providing a fair gaming environment for every player. Our RNG systems are regularly reviewed to ensure they meet the standards expected by our player community in Bangladesh.
The following activities are strictly prohibited on ace365. Engaging in any of these activities will result in immediate account suspension, forfeiture of all balances, and may be reported to relevant authorities:
Zero Tolerance: ace365 has a zero-tolerance policy for fraud and cheating. All accounts are monitored for suspicious activity. If your account is flagged, ace365 may request additional verification before allowing further play or withdrawals.
ace365 reserves the right to suspend or close any player account at any time, with or without prior notice, in the following circumstances:
If your ace365 account is closed due to a breach of these Terms, any balance remaining in the account may be forfeited. If your account is closed for any other reason, your remaining balance (excluding any active bonus funds) will be returned to you via your registered payment method after any applicable verification checks are completed.
Players who wish to close their own ace365 account voluntarily may do so by contacting our support team at [email protected]. Account closure requests are processed within 24 hours.
ace365 is committed to promoting responsible gaming for all players in Bangladesh. We believe that gaming should be an enjoyable form of entertainment, not a source of financial or personal harm. The following responsible gaming tools are available to all ace365 players:
To access any of these tools, log in to your ace365 account and navigate to the Responsible Gaming section of your account settings, or contact our support team directly. All responsible gaming requests are acted upon immediately.
Need Help? If you are concerned about your gaming habits, please visit our Responsible Gaming page for more information and resources. Our support team is available 24/7 to assist you.
ace365 collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering an account on ace365, you consent to the collection and processing of your personal data as described in the Privacy Policy.
ace365 collects personal data for the following purposes:
ace365 does not sell your personal data to third parties. Your data is shared only with payment processors, identity verification providers, and other service providers who are necessary for the operation of the platform, and only to the extent required for those purposes.
To the fullest extent permitted by applicable law, ace365 shall not be liable for any loss or damage arising from:
ace365's total liability to any player in respect of any claim arising from the use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the claim.
Gambling Risk: Gambling involves financial risk. Never bet more than you can afford to lose. ace365 is not responsible for financial losses incurred through the use of the platform. Please play responsibly.
ace365 reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, ace365 will notify registered players via email or an in-platform notification.
Your continued use of ace365 after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using ace365 and may request account closure by contacting our support team.
It is your responsibility to review these Terms periodically to stay informed of any updates. ace365 recommends bookmarking this page and checking it whenever you receive a notification of changes.
If you have any questions about these Terms and Conditions, or if you need assistance with your ace365 account, our support team is available 24 hours a day, 7 days a week.
For responsible gaming support, account closure requests, or self-exclusion, please contact our support team directly and your request will be prioritised and acted upon immediately.
We're Here to Help: The ace365 support team handles all enquiries in English and Bengali. Whether it's a question about a withdrawal, a bonus condition, or a game result — reach out and we'll sort it out for you.